Sonos Missing Room Settings

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Sonos missing room settings. Connection problems which appear suddenly are often caused by network problems. Music podcasts and voice services. Now switch on your next nearest sonos speaker and wait for it to connect in the app. I moved my sonos speakers around and room settings is no longer present in the app.

Use your sonos login details to log in to your account or register one to engage with the community. 3 years ago 4 december 2016. Best answer by ajtrek1 15 october 2018 15 20. Using the sonos app.

Diagnostic confirmation number 4530838 frederic hi frederic your missing sonos units are connected and communicating with the rest of your sonos system. Your sonos speaker may have disappeared from your rooms list if it has lost power. Make sure the speaker s power cord is plugged in firmly and connected to a working power outlet. When i group the missing room with another room then both are missing from the desktop app.

Hi sonos have the same issue can t seem to reconnect players even after resetting to factory settings. Update your sonos system. The typical cause is duplicate ip addresses. So if your router is set to channel 6 for example set your sonosnet channel to either 1 or 11.

How do i change the name of the room. Hi mstaggers before you attempt to resolve your issue i suggest you update the sonos app on your ios or android device. I have installed controller v6 4 8 but still connor see room settings in the settings menu. Go to settings system find missing product and follow the on screen steps.

At this point check that your sonosnet channel is completely different to your routers wifi channel. These often show up after an update or power outage because a reboot requires the device to request a new ip and the router having lost track of current ip assignments issues a new ip that is in use by another device. I tried this one and now multiple i grouped 7 rooms together using my mobile controller and one of them was the missing one and now all of those are missing from the desktop app. Whether that s two sonos one sonos one sl play 1 sonos move play 3 play 5 or sonos five the stereo pair setting is accessed through room settings.

Author of the leading 3rd party sonos apps for windows and a new app for ios. Manage settings choose room with sub sub tab. You can also create a stereo pair out of a. By starting a chat you give sonos permission to remotely gather diagnostic information from your system while chatting with the sonos assistant or a sonos representative or while your case remains open.

They do not show up because they have no ip addresses. Try to set them at least 5 channels apart.